1. Program Objectives

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The English program at FRS is specially designed to meet the learning and professional needs of the restaurant and hotel industries. The objectives of the program are:

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• Improve English communication skills in a professional work environment.

• Equip students with essential vocabulary and grammar related to culinary arts, customer service, and management.

• Develop listening, speaking, reading, and writing skills to enable students to confidently communicate with colleagues, customers, and international partners.

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2. Program Content

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The program covers levels from basic to advanced, suited to each student’s abilities and needs. The content includes:

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• Conversational English: Students learn to use English in daily interactions, especially within the restaurant and hotel environments, covering situations from greetings and table reservations to service and customer requests.

• Industry-Specific English: The program focuses on vocabulary and terminology specific to the restaurant and hotel industries, including food and beverage terminology, service methods, and management processes within culinary and hospitality fields.

• Presentation and Professional Communication Skills: Students are trained in presentation skills in English for situations like persuading customers, introducing dishes, or discussing work plans.

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3. Teaching Methods

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The English program at FRS is taught by experienced instructors, blending theory with practice. Students participate in group activities, real-life scenario practice, and English training in a professional context. Additionally, the program incorporates online tools and multimedia resources to support effective learning.

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4. Program Benefits

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• Confidence in Communication: Students gain the skills to communicate confidently with international customers and colleagues.

• Enhanced Employment Opportunities: Proficiency in English enhances students' job prospects in international restaurants, hotels, and high-end service establishments.

• Industry-Specific English Certification: Upon completion, students receive a specialized English certificate, boosting their competitiveness in the job market.

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The English program at FRS is an essential part of student training, helping them not only master professional skills but also confidently integrate into the global work environment.